Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Dewey's Pizza ("Company," "we," "us," or "our"), the operator of the website located at deweys-bbq.click. By visiting, browsing, registering on, or otherwise using this Site, or by placing an order through any of our available channels, you expressly agree to comply with and be bound by these Terms, our Privacy Policy (incorporated herein by reference), and all applicable federal, state, and local laws and regulations of the United States of America.

If you are accessing or using this Site on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind such entity to these Terms, and all references to "you" shall apply to that entity as well as to you individually.

These Terms apply to all visitors, users, registered account holders, and anyone else who accesses or uses any portion of our Site or engages with our food services, online ordering platform, loyalty programs, promotions, or any other related services offered by Dewey's Pizza.

We reserve the right to update, modify, or replace any portion of these Terms at any time, as further described in Section 12 below. Your continued use of the Site after any such modifications constitutes your acceptance of the updated Terms.

2. Description of Services

Dewey's Pizza operates as a food service business offering customers the ability to view our menu, place online orders for pickup and/or delivery, participate in loyalty and rewards programs, access promotional offers and coupons, and engage with our brand through this Site. Our services include, but are not limited to:

• Online Ordering: Customers may place orders for food and beverages through our Site for in-store pickup or delivery, subject to availability and geographic service areas.
• Menu Information: We provide detailed descriptions, images, and pricing information for our food products, including pizzas, appetizers, beverages, desserts, and other menu items. Nutritional and allergen information is provided for informational purposes only.
• Account Registration: Users may create a personal account to save order history, manage preferences, store payment information securely, and access member-exclusive offers.
• Promotions and Loyalty Programs: From time to time, we may offer loyalty points, special deals, discount codes, and promotional programs. These are subject to their own terms and conditions as communicated at the time of the offer.
• Customer Support: We provide customer service assistance through email and other available channels to address questions, concerns, or issues related to your orders or experience.
• Catering and Group Orders: We may offer catering services or large group ordering options, subject to advance notice, availability, and applicable minimums or fees.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you. Availability of specific menu items, services, or features may vary by location and is subject to change.

3. User Eligibility and Account Registration

To use certain features of our Site, including placing online orders and participating in loyalty programs, you may be required to register for an account. By registering, you represent and warrant that:

• You are at least thirteen (13) years of age. If you are under the age of eighteen (18), you represent that a parent or legal guardian has consented to your use of the Site and your acceptance of these Terms.
• All information you provide during registration is accurate, current, and complete.
• You will maintain and promptly update your account information to keep it accurate and current.
• You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.
• You will immediately notify us of any unauthorized use of your account or any other breach of security at [email protected].
• You are legally capable of entering into binding contracts under applicable United States law.

We reserve the right to refuse registration, terminate accounts, or remove or edit content at our sole discretion, particularly when we believe a violation of these Terms has occurred or when required to do so by law.

4. User Obligations and Prohibited Activities

By using this Site and our services, you agree to use them only for lawful purposes and in accordance with these Terms. You expressly agree not to engage in any of the following prohibited activities:

4.1 General Prohibitions

• Using the Site for any fraudulent, deceptive, or unlawful purpose, including placing false or fictitious orders.
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Using another user's account without authorization.
• Attempting to gain unauthorized access to any portion of the Site, server infrastructure, or related systems.
• Collecting or harvesting any personally identifiable information from the Site without express written consent from us.
• Transmitting any unsolicited commercial communications, spam, or chain letters through the Site.
• Using the Site to distribute malware, viruses, spyware, or any other malicious code or software designed to disrupt, damage, or interfere with the Site or its users.

4.2 Technical Prohibitions

• Using any automated tools, bots, scrapers, crawlers, or similar technologies to access, extract, or monitor data from the Site without our express written permission.
• Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software underlying the Site.
• Overloading, flooding, or otherwise interfering with the infrastructure of the Site through denial-of-service attacks or similar methods.
• Circumventing, disabling, or otherwise interfering with security-related features of the Site, including features that prevent or restrict use or copying of content.

4.3 Content Prohibitions

• Submitting, uploading, or transmitting any content that is defamatory, obscene, harassing, threatening, hateful, racially or ethnically offensive, or otherwise objectionable under applicable law.
• Posting false, misleading, or deceptive reviews, ratings, or other content about our products or services.
• Infringing upon or violating any third-party intellectual property rights, privacy rights, or other legal rights.

Any violation of these prohibitions may result in immediate termination of your access to the Site and our services, and may expose you to civil and/or criminal liability under applicable federal and state law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state computer crime statutes.

5. Intellectual Property Rights

All content available on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, menu designs, brand elements, and software, is the property of Dewey's Pizza or its content suppliers and is protected by applicable United States and international copyright, trademark, trade dress, and other intellectual property laws.

The compilation of all content on this Site is the exclusive property of Dewey's Pizza and is protected by United States copyright law. All software used on or in connection with this Site is the property of Dewey's Pizza or its software suppliers and is protected by United States and international copyright law.

The Dewey's Pizza name, logo, brand marks, slogans, and all related names, logos, product and service names, designs, and slogans are trademarks of Dewey's Pizza or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

5.1 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this Site solely for the purpose of browsing our menu, placing orders, and otherwise using our services in accordance with these Terms. This license does not include:

• Any resale or commercial use of the Site or its contents.
• Any collection and use of any product listings, descriptions, or prices.
• Any derivative use of the Site or its contents.
• Any downloading or copying of account information for the benefit of another merchant or third party.
• Any use of data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use of our intellectual property will terminate the limited license granted herein and may constitute a violation of applicable law, including the Digital Millennium Copyright Act (DMCA) and applicable federal trademark law.

6. Ordering, Payment, and Pricing

6.1 Order Acceptance

Submitting an order through our Site constitutes an offer to purchase products subject to these Terms. We reserve the right to accept or decline any order for any reason, including product unavailability, inaccuracies in pricing or product descriptions, or suspected fraudulent activity. You will receive a confirmation notification if your order has been accepted.

6.2 Pricing

All prices displayed on the Site are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without notice. We strive to ensure accuracy in pricing, but in the event of an error, we reserve the right to cancel orders placed at an incorrect price and notify you promptly.

6.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed on the Site at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information you provide is accurate and complete.
• You authorize us to charge the applicable amount to your designated payment method.

6.4 Refunds and Cancellations

Food orders, once prepared or dispatched, may not be eligible for cancellation or refund. If you experience a problem with your order — including incorrect items, missing items, or food quality concerns — please contact us promptly at [email protected] and we will work to resolve your concern in accordance with our satisfaction policy. Refunds, where applicable, will be issued to the original payment method within a reasonable timeframe consistent with our policies and any applicable credit card processing timelines.

6.5 Delivery

Delivery availability, fees, estimated times, and service areas are subject to change without notice. We are not responsible for delays caused by traffic, weather, or other circumstances beyond our reasonable control. Delivery fees and any applicable service charges will be disclosed prior to order completion.

7. Disclaimers and "As-Is" Basis

THIS SITE AND ALL CONTENT, SERVICES, PRODUCTS, AND OTHER MATERIALS AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

DEWEY'S PIZZA DOES NOT WARRANT THAT:

• The Site will be uninterrupted, timely, secure, or error-free.
• The results obtained from use of the Site will be accurate or reliable.
• The quality of any products, services, information, or other material purchased or obtained through the Site will meet your expectations.
• Any errors in the Site will be corrected.

Allergen and nutritional information provided on this Site is for general informational purposes only and may not reflect actual product content due to variations in preparation, ingredient substitutions, or cross-contact with allergens. Customers with food allergies or dietary restrictions are advised to contact us directly before placing an order. We make no warranty that our products are free from any particular allergen.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you to the full extent permitted by applicable law, including consumer protection statutes in certain states.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• COST OF SUBSTITUTE GOODS OR SERVICES;
• ANY DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE OR OUR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE.

THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF DEWEY'S PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DEWEY'S PIZZA IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you in their entirety. In such cases, liability shall be limited to the maximum extent permitted by applicable law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza, its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Site or our services;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Your violation of any applicable federal, state, or local law, rule, or regulation;
• Any content you submit, post, or transmit through the Site;
• Any fraudulent, inaccurate, or false information you provide to us;
• Your negligent or intentional misconduct.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

10. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms of Service by this reference. Our Privacy Policy describes how we collect, use, share, and protect your personal information in connection with your use of the Site and our services. We encourage you to review our Privacy Policy carefully.

To the extent our operations involve customers located in California, we comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Our privacy practices are also consistent with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in or affecting commerce.

11. Third-Party Links and Services

This Site may contain links to third-party websites, services, applications, or platforms that are not owned or controlled by Dewey's Pizza, including but not limited to delivery partner platforms, payment processors, or social media networks. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We do not warrant or make any representations regarding the accuracy, completeness, or appropriateness of any third-party websites or services. We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit or use. Your use of third-party services is at your own risk and subject to those third parties' terms and conditions.

12. Changes to Terms

Dewey's Pizza reserves the right to modify, amend, update, or replace these Terms of Service at any time, in our sole discretion. When we make changes to these Terms, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as by posting a notice on the Site's homepage or by sending an email notification to the address associated with your account.

Your continued access to or use of the Site following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree to the revised Terms, you must discontinue your use of the Site immediately. We encourage you to review these Terms periodically to stay informed of any updates.

13. Term and Termination

13.1 Term

These Terms of Service are effective as of the date you first access or use the Site and shall remain in full force and effect for as long as you continue to use the Site or maintain an account with us, unless earlier terminated as described herein.

13.2 Termination by Us

We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of the Site and our services at any time, with or without cause, and with or without notice, effective immediately. Reasons for termination may include, but are not limited to:

• Violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• At the request of law enforcement or other government agencies;
• Discontinuation or material modification of the Site or any service offered through it;
• Unexpected technical or security issues.

13.3 Termination by You

You may terminate your account at any time by contacting us at [email protected] and requesting deletion of your account. Termination of your account does not relieve you of any obligations or liabilities incurred prior to termination.

13.4 Effect of Termination

Upon termination of your access, all provisions of these Terms which by their nature should survive termination shall survive, including but not limited to provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

14. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the United States of America and applicable state law, without giving effect to any choice or conflict of law provision or rule.

To the extent any dispute is not subject to mandatory arbitration as set forth in Section 15 below, you agree that any legal suit, action, or proceeding arising out of or related to these Terms or your use of the Site shall be instituted exclusively in the federal courts of the United States or the courts of the applicable state, and you waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

These Terms and our relationship with you are subject to applicable federal laws, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45 et seq.), which prohibits unfair or deceptive acts or practices in interstate commerce. Nothing in these Terms shall be construed to limit any rights you may have under applicable federal consumer protection law.

15. Dispute Resolution and Arbitration

15.1 Mandatory Arbitration

Except as set forth below, you and Dewey's Pizza agree that all disputes, controversies, or claims arising out of or relating to these Terms, your use of the Site, or any products or services provided by Dewey's Pizza shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in a court of law. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.2 Class Action Waiver

YOU AND DEWEY'S PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

15.3 Exceptions to Arbitration

Notwithstanding the foregoing, the following disputes are not subject to mandatory arbitration:

• Claims seeking to enforce or protect, or concerning the validity of, any intellectual property rights;
• Claims related to or arising from allegations of theft, piracy, invasion of privacy, or unauthorized use;
• Claims for injunctive or other equitable relief;
• Any claim that qualifies for small claims court in a jurisdiction where you reside.

15.4 Informal Resolution

Before initiating formal arbitration, we encourage you to first contact us at [email protected] to attempt to resolve any dispute informally. We will make good faith efforts to resolve the matter within thirty (30) days of receiving your written notice describing the nature of the dispute and the relief sought.

16. Severability

If any provision of these Terms of Service is held to be invalid, illegal, void, or unenforceable by a court of competent jurisdiction or by an arbitrator with proper authority, including but not limited to any provision found to be contrary to applicable federal, state, or local law, then that provision shall be deemed severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall be interpreted to the greatest extent possible in order to give effect to the original intent of the parties as reflected herein.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and each remaining provision shall be enforced to the fullest extent permitted by applicable law. If a prohibited class action waiver is found unenforceable for a particular claim or request for relief, and the parties' agreement to arbitrate is otherwise valid, then the class action or representative aspects of that claim shall be severed and pursued in court, while the remaining individual claims shall proceed in arbitration.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Site, shall constitute the entire agreement between you and Dewey's Pizza concerning your use of the Site and our services, and shall supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, between you and Dewey's Pizza with respect to such subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any particular provision of these Terms shall only be effective if made in writing and signed by an authorized representative of Dewey's Pizza. No waiver of any right or provision of these Terms shall be deemed a further or continuing waiver of such right or provision or any other right or provision.

18. Force Majeure

Dewey's Pizza shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, labor disputes, supply chain disruptions, internet or telecommunications outages, power failures, cyberattacks, or other similar events. In such circumstances, our obligations under these Terms shall be suspended for the duration of the force majeure event, and we will use commercially reasonable efforts to resume normal operations as quickly as practicable.

19. Children's Privacy and Accessibility

The Site is not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] and we will take appropriate steps to remove such information from our records in accordance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

We are committed to ensuring that our Site is accessible to individuals with disabilities in accordance with applicable law, including the Americans with Disabilities Act (ADA). If you experience any difficulty accessing our Site or services due to a disability, please contact us at [email protected] and we will make reasonable efforts to assist you.

20. Electronic Communications

By using this Site and our services, you consent to receiving electronic communications from us, including but not limited to order confirmations, receipts, promotional emails, service announcements, and administrative messages. These electronic communications satisfy any legal requirements for communications that need to be in writing. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in those communications or by contacting us directly. Please note that you may not opt out of receiving service-related communications that are necessary to provide you with the services you have requested.

21. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation or submit a legal notice, please contact us using the information below:

We will make every effort to respond to your inquiry in a timely manner. For urgent matters related to food safety, allergic reactions, or other health-related concerns, please contact your local emergency services immediately.